Documentation Index
Fetch the complete documentation index at: https://orbit-docs.devotel.io/llms.txt
Use this file to discover all available pages before exploring further.
Agent Marketplace
The Orbit Agent Marketplace offers production-ready agent templates for common use cases. Deploy a pre-built agent in minutes, then customize its behavior, tools, and knowledge base to fit your business.
Browse Templates
curl https://orbit-api.devotel.io/api/v1/marketplace/agents \
-H "X-API-Key: dv_live_sk_..."
Available Templates
Customer Support
| Template | Description | Channels |
|---|
| Help Desk Agent | Handles FAQs, checks order status, escalates to humans | SMS, WhatsApp, Voice |
| Returns & Refunds | Processes return requests and issues refunds | SMS, WhatsApp |
| Technical Support | Troubleshoots common issues with step-by-step guides | WhatsApp, Voice |
Sales & Marketing
| Template | Description | Channels |
|---|
| Lead Qualifier | Qualifies inbound leads with discovery questions | SMS, WhatsApp |
| Appointment Scheduler | Books meetings based on calendar availability | SMS, WhatsApp, Voice |
| Product Recommender | Suggests products based on preferences and history | WhatsApp, RCS |
Operations
| Template | Description | Channels |
|---|
| Delivery Tracker | Provides real-time order and shipment updates | SMS, WhatsApp |
| Survey Agent | Collects customer feedback via conversational surveys | SMS, WhatsApp |
| Reminder Agent | Sends and manages appointment reminders with confirmations | SMS, WhatsApp, Voice |
Deploy a Template
Install a marketplace template into your account:
curl -X POST https://orbit-api.devotel.io/api/v1/marketplace/agents/tmpl_help_desk/install \
-H "X-API-Key: dv_live_sk_..." \
-H "Content-Type: application/json" \
-d '{
"name": "Acme Support Bot",
"channels": [
{ "type": "whatsapp", "phone_number": "+18005551234" }
],
"customizations": {
"company_name": "Acme Corp",
"support_hours": "9 AM - 6 PM EST, Monday - Friday",
"escalation_email": "support@acme.com"
}
}'
Customize After Install
Every installed template is a fully editable agent. After installation you can:
- Edit instructions — refine the agent’s personality and behavior
- Add tools — connect to your CRM, helpdesk, or internal APIs
- Upload knowledge — add product docs, FAQs, and policy documents
- Adjust guardrails — set content filters and escalation rules
- Modify channels — add or remove communication channels
Publishing to the Marketplace
Build a reusable agent and share it with the Orbit community:
curl -X POST https://orbit-api.devotel.io/api/v1/marketplace/agents \
-H "X-API-Key: dv_live_sk_..." \
-H "Content-Type: application/json" \
-d '{
"agent_id": "agent_abc123",
"listing": {
"title": "My Custom Agent",
"description": "A brief description of what this agent does",
"category": "customer_support",
"pricing": "free"
}
}'
